Effective Date: 10th April 2024
1. IntroductionUvuoma Microfinance Bank ("we," "our," "us") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile app. By accessing our services, you consent to the practices described in this policy.
We may collect the following types of information:
- (a) Personal Information: Name, phone number, email address, home address, date of birth, bank account details, and other identifying details.
- (b) Financial Information: Transaction history, loan details, and account balances.
- (c) Device Information: IP address, browser type, mobile device information, and app usage data.
- (d) Cookies and Tracking Technologies: We may use cookies and similar technologies to enhance your experience.
3. How We Use Your Information We use the information collected to:
• Provide banking services such as account management, loan processing, and transactions.
• Verify your identity and prevent fraudulent activities.
• Improve our website and mobile app performance.
• Send important notifications, updates, and promotional offers.
• Comply with legal and regulatory requirements.
4. How We Share Your Information We do not sell or rent your personal information. However, we may share your data with:
• Regulatory Authorities: When required by law or for compliance purposes.
• Third-Party Service Providers: For payment processing, fraud prevention, and app analytics.
• Business Partners: With your consent, for marketing and promotional services.
5. Data Security
We implement security measures to protect your information, including encryption, secure servers, and access control mechanisms. However, no internet transmission is 100% secure, and we advise users to take precautions when sharing sensitive information.
6. Your Rights and Choices
You have the right to:
• Access and update your personal information.
• Opt out of marketing communications.
• Request the deletion of your account and associated data.
• Restrict the processing of your data in certain situations.
7. Cookies and Tracking Technologies We use cookies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
8. Third-Party Links Our website and mobile app may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.
9. Children’s Privacy Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy We may update this policy from time to time. Users will be notified of significant changes via email or through our website/app.
11. Contact Us
For any inquiries regarding this Privacy Policy, please contact us:
Uvuoma Microfinance Bank:
4 Holy Ghost College Road. Ahiaukwu Olokoro
P.M.B. 7260. Umuahia
Email: info@www.uvuoamfb.com
Phone: 07014723530
Website: www.uvuoamfb.com